Program Overview

PHCC Business Leadership Essentials is a 10-week, fully digital program designed for current and aspiring leaders in the plumbing & HVACR industry. Focused on the essentials of people management and business finance, it empowers managers at every stage of their careers to reskill and upskill effectively.

To deliver this transformative experience, PHCC has partnered with the expert-led learning platform GoalMakers to offer our members a solution that strengthens your leadership team and directly improves your bottom line.

This streamlined program will equip your team with the tools of:

• Organizational Leadership: Establishing vision, strategic planning, and aligning company goals.
• People Management: Mastering hiring, creating systems, and leading with the proper management style.
• Financial Mastery: Reading financial statements and understanding how to improve your profitability.

The Business Leadership Essentials targets both emerging and seasoned leaders, ensuring they grasp the intricacies of financials and learn how to apply these skills to maximize their team's performance, serve the right customers, and enhance their hiring processes—creating an immediate impact on your organization.

Built for the modern, busy professional, the fully virtual format allows participants to learn anytime, anywhere. eLearning has proven to be the most efficient method for upskilling, and this program is tailored for those managing full-time careers.

Participants will also benefit from networking with peers across the country. With insights from industry experts and the opportunity to engage with peer leaders across the plumbing & HVACR industry, the program offers a unique blend of practical learning and peer collaboration.
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Who is this program for?

The Business Leadership Essentials is ideal for those currently in or stepping into management roles. Whether you're new to management or a seasoned leader looking to refine your skills, the program provides resources to elevate your success.

The Business Leadership Essentials is more than just self-paced learning - it's a social learning experience. You'll engage with your nationwide plumbing & HVACR industry peers, sharing insights and learning from their challenges and successes.

What impact will this have on my growth?

By the end of the program, you'll be equipped with practical tools, knowledge, and a supportive community to implement new strategies in your day-to-day role.

This isn't just learning for learning's sake—participants will see an immediate impact, from improving team dynamics to making data-driven financial decisions. You'll emerge as a more confident and capable leader, ready to drive both personal and organizational success.

Additionally, upon completion, you'll receive the Business Leadership Essentials Certificate of Completion from PHCC, including a digital badge for LinkedIn and professional recognition.

FAQs

Who will be our instructors?
The program was created by John Cioffi, a renowned business coach, author, and business executive. He built this program based on a streamlined version of his MBA from The Wharton School paired with the industry-relevant needs of business leaders. Our lead facilitator is Jeremy Wall, after founding and leading his own businesses he now focuses on bringing these essential business lessons to other leaders! Additionally, throughout the program you will be joined by guest experts to share their experiences and unique insights.

We will also be joined by PHCC's own QSC experts, Les Hanks & Todd Williams, during the live sessions.

Who should participate?
The program is beneficial for everyone, from CEOs to aspiring managers. For the best results, we recommend that owners, managers, supervisors, and high-potential employees participate together for the most impactful organizational alignment.

How many people should join from my team?
The more, the better! This program acts as an organizational alignment tool, so involving more of your team ensures better implementation and outcomes.

What if I miss a live session?
All live sessions are recorded and available for review at any time. Even if you miss the live event, you can still benefit from the discussion.

How long will I have access to the program?
Participants will enjoy unlimited access after the live session conclude, allowing you to access the eLearning content in perpetuity providing opportunities for review and application.

How much time will it take?
Expect to dedicate between 2-3 hours per week, with bi-weekly live sessions lasting 60 minutes. The total time commitment varies but typically ranges from 20 to 40 hours over the 10 weeks, depending on your current knowledge and professional goals.

Are there assignments and testing?
Yes, throughout the program, there are knowledge checks and a cumulative exam at the end. All assessments must be passed to receive your certificate.